Privacy Policy

1. Information we collect

Depending on how you use the Service, we may collect:

• Account information, such as your email address, profile details, and account preferences.
• Content and activity, such as prompts, uploaded files, generated results, project history, and feature usage.
• Purchase information, such as your plan, credit balance, order status, and limited billing records. Payment details are handled by our payment service providers.
• Technical information, such as device and browser data, IP address, logs, diagnostics, and security signals.
• Cookies and similar technologies used for sessions, preferences, security, analytics, and service measurement.

2. How we use information

We use information to:

• Provide accounts, image tools, generation history, credits, subscriptions, and customer support.
• Process purchases and manage billing.
• Operate, maintain, troubleshoot, and improve the Service.
• Protect users and the Service from fraud, abuse, and security threats.
• Understand service performance and measure product or marketing effectiveness.
• Comply with law and enforce our policies.

3. How information is shared

We may share information with service providers that help us operate authentication, payments, cloud infrastructure, AI processing, communications, analytics, and security. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction. We do not sell your personal information.

4. Data retention

We retain information for as long as reasonably necessary to provide the Service, maintain account and generation history, complete transactions, protect the Service, resolve disputes, and meet legal obligations. Retention may vary by the type of information, your account status, and the features or plan you use. When information is no longer needed, we may delete or de-identify it.

5. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, or request a portable copy. You may also manage available account, communication, and cookie preferences. We may need to verify your identity before completing a request.

6. Cookies and similar technologies

We use cookies and similar technologies to keep the Service working, remember preferences, understand usage, and measure performance. You can learn more in our Cookie Policy.

7. Security and international processing

We use reasonable technical and organizational measures to protect information. No online service is completely secure. Because we and our service providers may operate in different countries, information may be processed outside your country with safeguards required by applicable law.

8. Children's privacy

The Service is not directed to children under 13, or the minimum age required by local law. If you believe a child has provided personal information to us, please contact us.

9. Updates and contact

We may update this Policy as our Service or legal obligations change. We will post the current version and effective date on this page. For privacy questions or requests, email support@nano2image.com.